How It Works
From prescription to your door in 4 simple steps
DrMeds makes accessing specialty medicines straightforward, safe, and fast — no matter where in the world you are.
I'm a Patient
I'm a Physician
I'm a Hospital / Clinic
The Process
4 steps to your treatment
1
Submit Your Prescription
Upload your valid doctor's prescription and relevant medical records through our secure online portal or send via WhatsApp/email. Our team reviews every submission personally.
Prescription must be from a licensed physician
Accepted formats: PDF, JPG, PNG
You can also submit via WhatsApp for faster response
2
Clinical Review & Verification
Our licensed pharmacists verify your prescription within 24 hours for accuracy, safety, and regulatory compliance. We check dosage, interactions, and suitability before proceeding.
Verified by a licensed pharmacist — every time
We'll contact you if we need clarification
Response within 24 hours guaranteed
3
Global Sourcing from Certified Suppliers
We source your medicine from our network of 200+ WHO-approved manufacturers and certified distributors worldwide. Every batch is authenticated and verified before dispatch.
Sourced only from WHO & FDA certified manufacturers
Full certificate of analysis provided
Batch number and expiry date verified
4
Doorstep Delivery Worldwide
Your medicine is packed with certified cold-chain packaging (where required) and shipped via tracked international courier. You receive real-time tracking updates until delivery.
Delivery in 3–7 business days to most countries
Real-time shipment tracking provided
Cold-chain packaging for temperature-sensitive medicines
Timeline
What to expect, day by day
Day 1
Submit Prescription
Upload your prescription and receive confirmation within hours
Day 1–2
Verified & Quoted
Pharmacist review complete, pricing and availability confirmed
Day 2–3
Sourced & Shipped
Medicine sourced, packed, and dispatched with tracking number
Day 3–7
Delivered to You
Medicine arrives at your door, cold-chain intact and verified
What You Need
Documents required
Having these ready speeds up your request significantly.
Doctor's Prescription
A valid prescription from a licensed physician with the medicine name, dosage, and duration clearly stated.
RequiredPatient ID
A government-issued ID or passport for identity verification as per pharmaceutical regulations.
RequiredMedical Records
Relevant diagnosis reports or lab results help our pharmacists verify the prescription more efficiently.
RecommendedDelivery Address
Full shipping address including country, city, postal code, and a contact phone number for the courier.
RequiredWhatsApp Number
An active WhatsApp number allows our team to communicate with you quickly and send tracking updates.
RecommendedHospital Letter (for clinics)
Hospitals and clinics should also provide an official procurement letter on institution letterhead.
Clinics onlyQuestions
Common questions answered
How long does the whole process take?
From prescription submission to delivery typically takes 3–7 business days depending on your location. Prescription verification takes up to 24 hours, and shipping takes 2–5 business days after dispatch.
Can I submit a prescription via WhatsApp?
Yes — WhatsApp is one of our most popular submission channels. Simply send a clear photo of the prescription to our WhatsApp number and our team will respond within hours.
What if my medicine isn't listed on your website?
Contact us directly with the medicine name and details. Our sourcing team will search our global network and respond with availability within 24–48 hours. We source most unlisted medicines successfully.
Is my prescription information kept confidential?
Absolutely. All prescription data and medical information is handled with strict confidentiality under GDPR-compliant data protection policies. Your data is never shared with third parties.
Do you ship to my country?
We ship to 120+ countries worldwide. Contact us with your country name and we'll confirm availability and estimated delivery time for your specific location.
Ready to get started?
Submit your prescription today and our team will guide you through every step of the process.